About the article
Rozov Dmitry Victorovich
This article discusses the elements that contribute to the improvement of the quality management system for the provision of transport services in road transport. The organizational structure of the transport department of the enterprise and the job responsibilities of the transport department are considered. Elements have been developed (namely, a tree of goals, a tree of means, a tree of results) that allow improving the quality management system for the provision of transport services in road transport.
delivery of goods, transport, transport service, quality of transportation, online store, logistics equipment.