PSYCHOLOGICAL CHARACTERISTICS OF BEHAVIOR MODELS OF TEACHING STAFF IN CONFLICT SITUATIONS

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Authors

A.S. Matveeva, О.F. Gefele, I.V. Novozhilova

Abstract

The article deals with the concept of «conflict», strategies and styles of behavior of an individual in situations of conflict interaction, as well as models of behavior of employees in a conflict situation.

Keywords

communication, conflict, conflict situation, behavior patterns, behavior strategies, interpersonal relationships.